Expert-led team gives brokers speed, certainty and real decision-maker access on complex deals
With demand for high‑value borrowing showing no signs of slowing, brokers want lenders who understand the nuance of these deals. As a lender that’s “been there and seen it all” over half a century of trading, Together is channelling its longstanding reputation for handling cases that don’t fit into neat boxes into its new Premier for Intermediaries service.
Expert‑led and relationship‑driven, the team is purpose‑built to give brokers direct access to decision makers, bespoke structuring support, and the confidence that when Together says yes, it will see the deal through. Put plainly, the people at Together are ready to roll up their sleeves alongside broker partners and get the complex, high‑stakes, over‑£1‑million jobs done.
“Our aim is to be people first and bring consistency and certainty to our brokers – which in turn will foster trust,” explains team lead Dan Narwal.
Hailing from more than a decade looking after brokers and intermediaries across London and the Southeast — markets defined by higher‑value properties and complex portfolios — and four years at Together honing a specialism in structuring large‑loan enquiries, Narwal’s vision for and leadership of this team is informed by his on-the-ground-experience.
“I understand what brokers need from a lender in this space,” he says. “What’s important is that it’s not transactional; it’s let’s support you on this deal, and let’s continue to build that relationship into the next one and the next one and the one after that.”
The anatomy of high‑value cases – and how a concierge‑style team is the answer
For brokers, placing million‑pound‑plus cases is often slow and opaque. In many instances, communication is a “massive challenge” day to day, Narwal notes. Brokers struggle to get a straight answer on where a deal is in the process and when a decision is likely to land. There are often rigid criteria grids to meet and, compounding that, barriers to speaking directly to decision makers.
Those pressures are magnified on high‑value cases, a segment of the mortgage market that has grown significantly. More and more clients fall into the specialist space because of their income type, property type, portfolio make‑up or ownership structures – a trend Together expects to continue. That includes self‑employed clients and sophisticated investors with multiple income sources, offshore elements, layered ownership and non‑standard assets.
These high‑net‑worth, sophisticated borrowers are looking for flexible, time‑sensitive solutions that mainstream lenders can’t easily provide. These aren’t just big loans; they’re complex client scenarios that don’t fit standard affordability models or neat product boxes.
“They’re high‑stakes deals that routinely move beyond what you’d call standard underwriting,” Narwal says, adding that this is an arena that demands a lender willing to take a holistic, common‑sense view in the grey areas, not just rely on black‑and‑white criteria.
Premier for Intermediaries is Together’s response to that reality. It’s a dedicated team built around direct access, early structuring, and proactive case management. Regular, bespoke touchpoints keep brokers informed, even if it’s simply to confirm that a case is in hand and when the next update will be. Rather than pushing these cases through standard pipelines, the proposition gives brokers a clear route into a team that lives and breathes complex deals.
A home-grown group of senior underwriters and specialists, they are completely at home with the building blocks of these deals and have a working knowledge across Together’s full range of products from bridging and commercial to semi‑commercial and specialist residential. That ability to look at the whole picture rather than forcing a case into a single silo matters because the deals Narwal and his colleagues look at rarely sit neatly within a single set of criteria. For brokers, that combination of specialist knowledge and flexible mandate is what turns a difficult case into a deliverable one.
“We very much delve into that grey area, and deals can be talked through with the ultimate decision makers — allowing us to offer bespoke structure in support where the deals don’t necessarily fit our typical frameworks,” Narwal says, noting there are also larger mandates where Together’s credit committee functions on both regulated and unregulated businesses.
“We take a holistic, common-sense view and tailor to make it work for all parties. That allows truly bespoke structures to be considered.”
The goal is simple: package up the experience Together has built over decades in the specialist market, and use it to give brokers speed, certainty, and a human decision maker they can rely on to get into the weeds with them.
Looking ahead: building the go‑to home for high‑value specialist cases
For a lender like Together, the current mortgage market plays to its strengths. Premier for Intermediaries has been created to keep pace, with criteria and expertise continually refined to support emerging income types, client profiles and complex property assets.
Technology will help streamline processes, but Narwal is clear that Premier for Intermediaries will remain firmly built around human judgement. Any investment in technology systems is there to accelerate the journey - not replace the foundational conversations, common‑sense decisions and relationship‑led approach brokers value.
The proposition was born from brokers sharing their wish lists to Together, and it plans to keep that dialogue active through regular check-ins on what clients need next. The aim is simple: to be the first call for large, complex cases and deliver greater certainty for brokers and borrowers alike.
“This is designed to make higher‑value, complex cases simpler and more certain for brokers -and to make Together the go‑to lender for these types of deals.”
Talk to Together’s dedicated Premier for Intermediaries team here.
This article was created in partnership with Together.
